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Avoid "Combi Cowboys"   

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Heatingcare.co.uk is a trusted name in central heating system, installation, repair and service of gas central heating boilers. Whether you need installation of central heating gas boilers or Worcester Bosch combi boilers or combi boilers,our qualified engineers will take care of any heating problems. We charge just £57 for our annual service...more

We Service, Repair and Install Central Heating Boilers, Combi  Boilers  & Warm front Scheme across Manchester, Cheshire, Lancashire and Staffordshire | Worcester Bosch Combi boilers Specialist

Get a Quote from us, and we check to see if your boiler qualifies for Government Grants Plus Boiler Scrappage Scheme worth £500.

Are all Installers the same?- Tips Avoiding the 'rogue traders' or "Combi Cowboys"...

You may be worried about accidentally employing 'cowboy' tradespeople. After all, you will probably only find out when it is too late; when the job is well under way. Often these installers don't have real Public Liability Insurance which means if anything happens you will not be covered for damage to your home or people- your own house insurance may not cover you fully either depending on what's happened.  This is often the story we hear when we are called to put things right.

Here, we offer our own thinking about this. It is from our perspective as a reputable installer, but also from your perspective as a homeowner and purchaser of home improvement services (kitchen, new roof, decorating, carpets, damp-proofing etc etc).

Ask friends and associates to recommend someone. Not a surefire guarantee but at least you'll know that they have at least one satisfied customer!

Ask about their qualifications. You may not be told the truth if the person is unqualified, but you will have the chance to assess their response to your question! Gas Safe gas installers will be able to show you a credit card sized identity card, and you can also check their membership.  There is a growing problem in the industry with plumbers claiming to be Gas safe registered when they are not. Failure to produce a Gas safe identity card when

requested, complete with photograph of the member, is a really bad sign.  

The more generalised organisations (with names like, for example, the Federation of Master Tradesmen) are getting a reputation for having commission-paid recruiting agents (salesmen) who allow admission to anyone who pays the substantial membership fee.

Do they advertise in Yellow Pages? It is not widely known that Yellow Pages advertisers have to to meet certain qualifications to have their adverts published. Advertisers must have a premises which will be visited by a Yellow Pages representative. This means there is a known address should any legal action become necessary. They also have to have remained in business for the time between placing an advertising order and publication of the next year's directory. This disqualifies the worst of the 'cowboy' element from having a Yellow Pages advertisement.

Check they have public liability insurance. Insurance pays if the tradesperson causes you loss due to their negligence. Many tradespeople are not wealthy and would find it difficult to meet a large claim if they were not insured. Many are not insured, and you may be the loser if your tradesman does not have it.

Pay in part or in full by credit card. Doing this means two things. Firstly, the fact that the tradesperson takes credit cards shows that their bank considers the tradesperson to be a low risk, and secondly, the credit card company becomes jointly liable with the tradesperson for the contract. Under Section 75 of the Consumer Credit Act, both the supplier of the credit and the supplier of the goods or services are jointly liable to the customer - a point the credit card companies are not keen to publicise.

To find out which boiler will suit your needs call 0800 007 64 64